Latest version: 5.4.25 (Change Log)
Release date: November 8th, 2023
Download AJAX-ZOOM Software

Contact / Support

Need more information or help, discovered a bug, want to suggest a future for an upcoming version, need an official offer, or have any other AJAX-ZOOM software-related questions? To get in touch with us, please use the contact form below (English or German). Every request is answered quickly. Alternatively, you can get in touch with us via Skype or phone.
Skype chat: vadim.jacobi
Mo-So: 0:00 - 24:00 (subject to availability)
Phone: +49 201 76505541 (Germany)
Mo - Fr: 10:00 - 20:00, Sa: 10:00 - 18:00
Mobile: +49 174 4294619 (Germany)
Mo - Fr: 10:00 - 20:00, Sa: 10:00 - 18:00
In urgent cases: 24h (subject to availability)
Local time in Germany
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AJAX-ZOOM Customization Services

From the technical point of view, it is largely not required that the AJAX-ZOOM core code needs to be modified by our team to fit your requirements. The API, numerous options, and examples allow virtually unlimited expandability.

Nevertheless, it is possible that during the development, you are missing functionality, or because of deadlines, you are not in the position to read through the documentation. Sometimes, it is just more efficient to outsource complicated tasks to the owner's engineer. Ultimately, this can be just a cost factor.

In those cases, we provide integration, modification, and extension services for the AJAX-ZOOM software, which was developed from scratch and maintained by our company. To receive a free quotation or possibly a bit of free advice, please provide us with as much information about your project as possible. It also proved to be helpful to receive mockups of the functionality or design that you intend to implement. This way, we can indeed better understand your intentions. We are looking forward to your inquiry.

Legal Notice

Custom Web Solutions, Inh. Dipl.-Oec. Vadim Jacobi

Address: Meckenstocker Weg 10, 45133 Essen, Germany

Tel: +49 (0) 174 4294619

VAT-ID: DE251257225

Responsible for content according to § 10, Clause 3 MDStV: Vadim Jacobi


1. Warning about content

The free and freely accessible contents of this website were created with the greatest possible care. However, the provider of this website assumes no responsibility for the accuracy and timeliness of the provided free and freely accessible journalistic guide and news. The use of this website content is at your own risk. Just by calling this free and freely accessible content comes no contractual relationship between the user and the provider, so far it lacks the legal binding will of the provider.

2. Links

The website contains links to other websites ("external links"). These websites are subject to the liability of the respective site operators. There were no legal violations when linking the external links. The provider has no influence on the current and future design of the linked pages. The permanent review of the external links is not reasonable for the provider without concrete evidence of legal violations. Upon notification of legal violations, the affected external links will be deleted immediately.

3. Copyright / ancillary copyright

The content published on this website by the provider is subject to German copyright and ancillary copyright. All utilization not permitted by German copyright and ancillary copyright law requires the prior written consent of the provider or respective rights holder. This applies in particular to duplication, processing, translation, storage, processing or reproduction content in databases or other electronic media and systems. The content and rights of third parties are identified as such.     The unauthorized copying of the website content or the entire website is not permitted and punishable. Only the production of copies and downloads for personal, private and non-commercial use is permitted.

This website may not be displayed by third parties in frames or iframes without written permission.

4. No advertising

The use of the contact data of the imprint for commercial advertising is expressly not desired, unless the provider had previously given his written consent or there is already a business relationship. The provider and all persons named on this website hereby object to any commercial use and disclosure of their data.

5. Special Terms of Use

Insofar as special conditions for individual uses of this website deviate from the aforementioned numbers 1 to 4, is expressly indicated at the appropriate place. In this case, the particular conditions apply in each individual case.

Data protection

The following privacy policy applies to the use of our online offer [] (hereinafter referred to as the "Website"). We attach great importance to privacy. The collection and processing of your personal data takes place in compliance with the applicable data protection regulations, in particular the General Data Protection Regulation (DSGVO).

1. Responsible

Responsible for the collection, processing and use of your personal data within the meaning of Art. 4 No. 7 GDPR Vadim Jacobi, Meckenstocker Weg 10, 45133 Essen, Germany. Unless you collect, process or use your information by us in accordance with this Privacy Policy or you want to object to individual measures, you can address your objection to the responsible person. You can save and print this privacy policy at any time.

2. General Purposes of Processing

We use personal information for the purpose of operating the website and providing services to our customers.

3. What data we use and why

3.1 Hosting

The hosting services we use are for the purpose of providing the following services: Infrastructure and platform services, computing capacity, storage and database services, collateral and technical maintenance services, we use for the purpose of operating the website. Here we, or our hosting provider, process inventory data, contact data, content data, contract data, usage data, Meta and communication data of customers, prospects and visitors of this website based on our legitimate interests in an efficient and secure provision of our website acc. Art. 6 para. 1 p. 1 f) DSGVO i.V.m. Art. 28 GDPR.

3.2 Access Data

We collect information about you when you use this website. We automatically collect information about your usage behavior and your interaction with us and register Data about your computer or mobile device. We collect, store and use data about every access to our website (so-called server log files). Access data includes:

  • Name and URL of the retrieved file
  • Date and time of retrieval
  • transferred amount of data
  • HTTP response code message
  • browser type and browser version
  • Referer URL (i.e. the previously visited page)
  • Websites accessed by the user's system through our website
  • User's Internet Service Provider
  • IP address and requesting provider

We use this log data without assignment to your person or other profiling for statistical evaluations for the purpose of operation, the security and optimization of our website, but also to anonymously record the number of visitors to our website (traffic), as well as the scope and the type of use of our website and services, as well as for billing purposes, to measure the number of clicks received from cooperation partners. Based on this information, we can provide personalized and location-based content and analyze traffic Find and fix bugs and improve our services.

This is also our legitimate interest in accordance with Article 6 para. 1 p. 1 f) GDPR.

We reserve the right to check the log data retrospectively if, on the basis of concrete evidence, the legitimate suspicion of unlawful use exists. We store IP addresses in logfiles for a limited period if necessary for security purposes or for the provision of services or the billing of a service is necessary, z. Eg if you use one of our offers. After termination of the order process or after receipt of payment we delete the IP address, if this is no longer necessary for security purposes. We store IP addresses even if we have a specific suspicion of a crime in connection with the use of our website. In addition, as part of your account, we save the date of your last visit (for example, when registering, logging in, clicking links, etc.).

3.3 Cookies

We use so-called session cookies to optimize our website. A session cookie is a small text file that is sent by the respective servers when visiting a website and stored on your hard disk. As such, this file contains a so-called session ID, with which various requests from your browser can be assigned to the shared session. This will allow your computer to be recognized when you return to our website. These cookies are deleted after you close your browser. They serve z. For example, you can use the shopping cart feature across multiple pages.

We also use a small amount of persistent cookies (also small text files stored on your device) that remain on your device and allow us to recognize your browser on your next visit. These cookies are stored on your hard drive and delete themselves after the given time. Their lifespan is 1 month to 10 years. This will enable us to present our offer in a more user-friendly, effective and secure way, and to show you, for example, information tailored to your interests on the page.

Our legitimate interest in the use of cookies in accordance with Article 6 para. 1 sentence 1 f) of the GDPR is to make our website more user-friendly, effective and secure.

The cookies store about the following data and information:

  • Log-in information
  • Language settings
  • entered search terms
  • Information about the number of visits to our website and use of individual functions of our website.

When the cookie is activated, it will be assigned an identification number and no personal data will be assigned to this identification number. Your name, IP address or similar data that would allow the cookie to be associated with you will not be included in the cookie. Based on the cookie technology, we only receive pseudonymous information, for example, which pages of our shop were visited, which products were viewed, etc.

You can set your browser so that you are informed in advance about the setting of cookies and can decide on a case-by-case basis whether you exclude the acceptance of cookies for certain cases or in general, or that cookies are completely prevented. This may limit the functionality of the website.

3.4 Data to fulfill our contractual obligations

We process personal data that we need to fulfill our contractual obligations, such as name, address, e-mail address, ordered products, billing and payment data. The collection of this data is required for the conclusion of the contract.

The deletion of the data takes place after expiry of the warranty periods and legal retention periods. Any data associated with a user account (see below) will in any case be retained for the time this account is maintained.

The legal basis for the processing of this data is Art. 6 (1) p. 1 b) GDPR, because this data is needed so that we can fulfill our contractual obligations to you.

3.5 User account

You can create a user account on our website. If you wish this, we need the personal data requested during the login. Later logins will only require your email or username and the password you have chosen.

For the new registration we collect master data (eg name, address), communication data (eg e-mail address) and payment data (bank details) as well as access data (user name and password).

To ensure your proper login and prevent unauthorized third-party login, you'll receive an activation link by email after signing up to activate your account. Only after registration has been completed, we will permanently store the data transmitted by you in our system.

You can have a user account created once deleted from us at any time, without incurring other than the transmission costs according to the basic rates. A textual message to the contact details referred to in point 1 (eg e-mail, fax, letter) is sufficient. We will then delete your stored personal data, as far as we do not have to save them for the processing of orders or due to legal storage requirements.

The legal basis for the processing of this data is your consent in accordance with Art. 6 (1) sentence 1 a) GDPR.

3.6 Newsletter

To sign up for the newsletter you will need the data requested in the registration process. The registration for the newsletter will be logged. After logging in, you will receive a message on the specified email address requesting confirmation of your registration ("Double Opt-in"). This is necessary so that third parties can not register with their email address.

You can revoke your consent to receive the newsletter at any time and thus unsubscribe from the newsletter.

We store the login details as long as they are needed for the newsletter. The logging of the application and the shipping address are stored as long as there was an interest in the proof of the originally given consent, as a rule, these are the limitation periods for civil claims, thus a maximum of three years.

Legal basis for sending the newsletter is your consent acc. Art. 6 (1) sentence 1 a) in conjunction with Art. 7 DSGVO in conjunction with § 7 (2) no. 3 UWG. Legal basis for logging the application is our legitimate interest in proving that the shipment was made with your consent.

You can undo your registration at any time without incurring any costs other than the base rate transmission costs. A textual message to the contact details referred to in point 1 (eg e-mail, fax, letter) is sufficient. Of course, you will also find in every newsletter an unsubscribe link.

3.7 Product Recommendations

Regardless of the newsletter, we will send you regular product recommendations by e-mail. In this way, we will send you information about products from our offer, for which you might be interested in based on your recent purchases of goods or services from us. We comply strictly with the legal requirements. You can object to this at any time without incurring any costs other than the transmission costs according to the basic tariffs. A textual message to the contact details referred to in point 1 (eg e-mail, fax, letter) is sufficient. Of course, you will also find an unsubscribe link in every e-mail. Legal basis for this is the legal permission according to Art. 6 Abs. 1 S. 1 f) DSGVO in connection with § 7 Abs. 3 UWG.

3.8 E-Mail contact

When you contact us (eg via contact form or e-mail), we will process your details for processing the request as well as for follow-up questions.

If the data processing takes place for the execution of pre-contractual measures, which take place at your request, or, if you are already our customer, for the execution of the contract, the legal basis for this data processing is Art. 6 (1) p. 1 b) DSGVO ,

We process further personal data only if you consent to it (Article 6 (1) sentence 1 a) GDPR) or we have a legitimate interest in the processing of your data (Article 6 (1) sentence 1 f ) GDPR). A legitimate interest lies z. For example, responding to your email.

4. Google Analytics

We use Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses so-called "cookies", text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by the cookie about the use of this website by the site visitors are usually transmitted to a Google server in the USA and stored there.

This is also our legitimate interest in accordance with Article 6 para. 1 p. 1 f) GDPR.

Google has submitted to the Privacy Shield Agreement between the European Union and the United States and is certified. As a result, Google agrees to comply with the standards and regulations of European data protection law. You can find further information in the following linked entry:

We have activated IP anonymization on this website (anonymizeIp). As a result, your IP address will be truncated by Google beforehand within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there. Google will use this information on our behalf to evaluate your use of the website, to compile reports on website activity, and to provide us with other services related to website activity and internet usage.

The IP address provided by Google Analytics as part of Google Analytics will not be merged with other Google data. You can prevent the storage of cookies by a corresponding setting of your browser software; however, please note that if you do this, you may not be able to use all the features of this website to the fullest extent possible.

You may also prevent the transmission to Google of the data generated by the cookie and related to your use of the website (including your IP address) as well as the processing of this data by Google using the browser available at the following link -Plugin download and install:

Alternatively to the browser plugin or within browsers on mobile devices, you can click on the following link, to set an opt-out cookie that will prevent Google Analytics from entering this site in the future (This opt-out cookie works only in this browser and only for this domain. Delete the cookies in your browser, you must click this link again):
Disable Google Analytics

5. Storage duration

Unless specifically stated, we store personal information only for as long as necessary to fulfill its intended purpose.

In some cases, the legislator provides for the retention of personal data, for example in tax or commercial law. In these cases, the data will be stored by us only for these legal purposes, but not otherwise processed and deleted after expiration of the statutory retention period.

6. Your rights as a data controller

Under applicable law, you have various rights to your personal information. If you would like to assert these rights, please send your request by e-mail or post with clear identification of your person to the address mentioned in point 1.

Below is an overview of your rights.

6.1 Right to confirmation and information

You have the right to clear information about the processing of your personal data.

In detail:

You have the right at any time to obtain confirmation from us as to whether personal data relating to you is being processed. If that is the case, you have the right to ask us for free information about your personal data stored together with a copy of this data. Furthermore, there is a right to the following information:

  • the processing purposes;
  • the categories of personal data being processed;
  • the recipients or categories of recipients to whom the personal data have been disclosed or are yet to be disclosed; in particular for beneficiaries in third countries or international organizations;
  • if possible, the planned duration for which the personal data will be stored, or, if this is not possible, the criteria for determining that duration;
  • the right of rectification or erasure of your personal data or restriction of processing by the controller or a right to object to such processing;
  • the existence of a right of appeal to a supervisory authority;
  • if the personal information is not collected from you, all available information about the source of the data;
  • the existence of automated decision-making including profiling according to Art. 22 (1) and (4) GDPR and - at least in these cases - meaningful information about the logic involved and the implications and implications of such processing for you.

Where personal data is transmitted to a third country or to an international organization, You have the right to be informed about the appropriate guarantees under Art. 46 GDPR in connection with the transfer.

6.2 Right to rectification

You have the right to demand that we correct and, if necessary, complete your personal data.

In detail:

You have the right to demand that we correct your incorrect personal data without delay. Taking into account the purposes of processing, you have the right to request the completion of incomplete personal data, including by means of a supplementary statement.

6.3 Right to cancel ("Right to be forgotten")

In a number of cases, we are required to delete your personal information.

In detail:

In accordance with Art. 17 (1) GDPR, you have the right to request that you delete your personal data without delay and we are obliged to delete your personal data immediately, if one of the following reasons applies:

  • The personal data are for the purpose of for which they were levied or otherwise processed, no longer necessary.
  • You revoke your consent, to which the processing pursuant to Art. 6 para. 1 sentence 1 DSGVO or Art. 9 (2) (a) GDPR and there is no other legal basis for processing.
  • In accordance with Article 21 (1) GDPR, they object to the processing and There are no legitimate reasons for the processing, or you object to the processing according to Art. 21 (2) GDPR.
  • The personal data was processed unlawfully.
  • The deletion of personal data is necessary to fulfill a legal obligation under EU law or the laws of the Member States to which we are subject.
  • The personal data were collected in relation to information society services offered pursuant to Art. 8 (1) GDPR.

If we have made the personal data public and are obliged to delete them in accordance with Art. 17 (1) GDPR, taking into account the available technology and the implementation costs, we will take appropriate measures, including technical to inform data controllers who process the personal data, that you have requested that you delete any links to such personal information or copies or replications of such personal information.

6.4 Right to limit processing

In a number of cases, you may request that we restrict the processing of your personal information.

In detail:

You have the right to request that we restrict processing if one of the following conditions is met:

  • The accuracy of your personal information is contested by you for a period of time that enables us to verify the accuracy of your personal information.
  • The processing is unlawful and you have objected to the deletion of personal data and have instead requested the restriction of the use of personal data;
  • We no longer need your personal information for the purposes of processing, but you need it to assert, exercise or defend your rights, or
  • You objected to the processing according to Art. 21 (1) GDPR, as long as it is not certain that the legitimate reasons of our company outweigh yours.

6.5 Right to Data Portability

You have the right to receive, transmit or transmit any personal information relating to you in a machine-readable manner.

In detail:

You have the right to receive the personal information you provide to us in a structured, common and machine-readable format, and you have the right to transfer that information to another person without hindrance, provided that

  • The processing is based on a consent pursuant to Article 6 (1) sentence 1 a) GDPR or Article 9 (2) (a) GDPR or on a contract pursuant to Article 6 (1) sentence 1 (b) GDPR and
  • Processing using automated procedures.

In exercising your right to data portability in accordance with paragraph 1, you have the right to obtain that the personal data are transmitted directly by us to another person responsible, as far as this is technically feasible.

6.6 Right to object

You have the right to object to the lawful processing of your personal data by us if this is based on your particular situation and if our interests in processing do not prevail.

In detail:

You have the right to object to the processing of personal data concerning you, which arises from your particular situation at any time, in accordance with Article 6 (1) sentence 1 (e) or (f) GDPR ; this also applies to profiling based on these provisions. We no longer process personal information, unless we can demonstrate compelling legitimate grounds for processing that outweigh your interests, rights and freedoms, or the processing is for the purposes of asserting, exercising or defending legal claims.

If personal data is processed by us in order to operate direct mail, you have the right to object at any time to the processing of personal data concerning you for the purpose of such advertising; this also applies to profiling insofar as it is associated with such direct mail.

You have the right, for reasons arising out of your particular situation, to object to the processing of personal data concerning you for scientific or historical research purposes or for statistical purposes under Article 89 (1) GDPR unless the processing is necessary to fulfill a public interest task.

6.7 Automated decisions including profiling

You have the right not to rely solely on automated processing - including profiling - to be subjected to a decision based on a decision that has legal effects on you or similarly adversely affects you in a similar way.

There is no automated decision-making based on collected personal information.

6.8 Right to revoke a data protection consent

You have the right to revoke your consent to the processing of personal data at any time.

6.9 Right to complain to a supervisory authority

You have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your place of residence, your place of work or the place of the alleged infringement, if you believe that the processing of your personal data is unlawful.

7. Data Security

We make every effort to ensure the security of your data in accordance with applicable data protection laws and technical possibilities.

Your personal data will be transmitted encrypted with us. This applies to your orders and also to the customer login. We use the coding system SSL (Secure Socket Layer), however, point out that data transmission over the Internet (for example, when communicating via e-mail) may have security vulnerabilities. A complete protection of the data from access by third parties is not possible.

To safeguard your data, we maintain technical and organizational security measures in accordance with Art. 32 DSGVO, which we always adapt to the state of the art.

We also do not warrant that our offer will be available at specific times; Disturbances, interruptions or failures can not be excluded. The servers we use are regularly backed up carefully.

8. Transfer of data to third parties, no data transfer to non-EU countries

Basically, we use your personal information only within our company.

If and insofar as we engage third parties in the performance of contracts (such as logistics service providers), receive this personal data only to the extent that the transmission is required for the corresponding service.

In the event that we outsource certain parts of the data processing ("order processing"), We contractually obligate the processor to personal data only in accordance with with the requirements of data protection laws and to ensure the protection of the data subject's rights.

Data transmission to entities or persons outside the EU outside the case referred to in point 4 of this Declaration does not take place and is not planned.

9. Data Protection Supervisor

If you have any questions or concerns about privacy, please contact our Privacy Officer: Vadim Jacobi, Meckenstocker Weg 10, 45133 Essen, Germany